Clicky

What if my design editor is stuck? (V1)

If you try to access the design section of your website and are presented with a loading indicator that never goes away, try this:

  1. Ensure you're on a reliable internet connection. The loading indicator stays until the website is fully-loaded, so if your connection is slow, this can take quite a while.
  2. Temporarily disable any web browser add-ons, plugins or extensions, like ad-blockers and refresh the page. Sometimes ad-blockers can be too aggressive and block parts of the actual website you're trying to view.
  3. If neither of those things remedy the problem, please contact us.
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